Mentor by Performa
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Make every member feel truly supported.

Mentor gives your members personalized training plans, helps your trainers focus on coaching, and gives you visibility into members who may be at risk of dropping off.

Want to learn more?
Mentor for Gyms — Performa
The problem

Retention costs less than acquisition.
But it’s often the hardest part to manage.

You know it better than anyone: with the pace of a busy gym, giving every member consistent support is almost impossible. The numbers speak for themselves.

50%
of new members drop off within 6 months
5-25×
more expensive to acquire a new member than to retain one
+60%
increase in retention when members receive personalized support
80%
of members are not actively supported by a personal trainer

Mentor solves this by giving every member the chance to be supported 24/7, without increasing your trainers’ workload, while giving you full visibility into each member’s journey.

The solution

One integrated AI platform,
three tailored experiences.

Mentor connects members, trainers, and gym management in one ecosystem. Everyone gets exactly what they need, without adding extra tools or complexity.

For your members

A personalized plan, an always-available AI coach, and real support from a trainer when it matters.

  • Personalized AI training plan
  • Progress tracking
  • On-demand 1-to-1 sessions
  • Send feedback and notifications to trainers and gym

For your trainers

A platform that takes care of repetitive tasks, so trainers can spend more time actually coaching.

  • AI-generated programmes, always editable
  • Unified member management
  • Integrated calendar
  • Member notifications and reminders
  • Receive feedback from members
  • Less admin, more time for real coaching

For your gym

A control room for your business: visibility, churn-risk alerts, and targeted actions to keep members engaged.

  • Monitoring dashboard
  • Predictive churn-risk alerts
  • Personalized member notifications
  • Retention and activity reports

How Mentor fits into your gym’s workflow

Mentor fits into the way your gym already works, without disrupting your existing processes. Here’s an example.

1
Sign-up

A member joins your gym and receives a Mentor voucher.

2
AI assessment

They download the app, complete the assessment, and receive their personalized plan.

3
Trainer match

They are matched with a trainer at your gym and book their session.

4
Live session

The trainer reviews the plan, adapts it where needed, and demonstrates the exercises in person.

5
Ongoing support

Guided workouts, 24/7 AI chat, and regular check-ins with the trainer keep the member on track.

Packages

Three ways to get started. We’ll build the right setup with you.

Every gym is different. After a free discovery call, we’ll help you design the best solution for your business.

Foundation

A branded space in the app and your first step towards improving retention.

  • Branded space in the app
  • AI training plan generation
  • 24/7 AI chat
  • Gym dashboard
  • Personalized notifications
Want to learn more?
Recommended

Pro

The integrated platform for gyms, trainers, and members.

  • Everything included in Foundation
  • Member-trainer matching
  • 1-to-1 session booking
  • Trainer platform for editing programmes
  • Trainer-led notifications
Want to learn more?

Premium

The complete experience, from advanced branding to custom AI logic.

  • Everything included in Pro
  • Custom exercise videos
  • Custom AI logic
  • Tailored exercise substitutions
  • Full advanced branding
Want to learn more?
Contact

We’ll get back to you within 24 hours.

Let’s find out whether Mentor is the right fit for your gym. No pressure, no commitment.

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